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Elena Orta Cuevas
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Cited by
Year
Met4ITIL: A process management and simulation-based method for implementing ITIL
E Orta, M Ruiz
Computer Standards & Interfaces 61, 1-19, 2019
582019
Decision-making in IT service management: a simulation based approach
E Orta, M Ruiz, N Hurtado, D Gawn
Decision Support Systems 66, 36-51, 2014
542014
Integrating serious games as learning resources in a software project management course: the case of ProDec
A Calderón, M Ruiz, E Orta
2017 IEEE/ACM 1st International Workshop on Software Engineering Curricula …, 2017
282017
Using simulation to aid decision making in managing the usability evaluation process
N Hurtado, M Ruiz, E Orta, J Torres
Information and Software Technology 57, 509-526, 2015
282015
A simulation and gamification approach for IT service management improvement
E Orta, M Ruiz
Software Process Improvement and Capability Determination: 16th …, 2016
132016
A system dynamics approach to web service capacity management
E Orta, M Ruiz, M Toro
2009 Seventh IEEE European Conference on Web Services, 109-117, 2009
132009
Aplicación de las Técnicas de Modelado y Simulación en la Gestión de Servicios TI
E Orta, M Ruiz Carreira, M Toro Bonilla
ADIS 2009: Decision-making in Software Engineering (in conjuction with JISBD …, 2009
122009
Gamification in IT service management: A systematic mapping study
M Trinidad, E Orta, M Ruiz
Applied Sciences 11 (8), 3384, 2021
112021
Gamification for improving IT service incident management
E Orta, M Ruiz, A Calderón, N Hurtado
Software Process Improvement and Capability Determination: 17th …, 2017
72017
Applying agent-based simulation to the improvement of agile software management
N Hurtado, M Ruiz, C Capitas, E Orta
Software Process Improvement and Capability Determination: 17th …, 2017
62017
Analyzing strategic business rules through simulation modeling
E Orta, M Ruiz, M Toro
Software Services for e-Business and e-Society: 9th IFIP WG 6.1 Conference …, 2009
62009
Análisis de los Efectos de las Políticas de Gestión de la Capacidad de los Servicios en el cumplimiento de los SLAs utilizando Simulación
E Orta, M Ruiz Carreira, M Toro Bonilla
JISBD 2009: XIV Jornadas de Ingeniería del Software y Bases de Datos (2009 …, 2009
32009
A simulation approach to decision making in IT service strategy
E Orta, M Ruiz
The Scientific World Journal 2014, 2014
22014
Aplicación de las Técnicas de Modelado y Simulación en la Gestión de la Capacidad de los Servicios TI.
EO Cuevas, MR Carreira, MT Bonilla
JISBD, 299-310, 2008
22008
Aplicación de las Técnicas de Modelado y Simulación en la Gestión de Incidencias de Servicios TI
E Orta, M Ruiz Carreira, M Toro Bonilla
JISBD 2011: XVI Jornadas de Ingeniería del Software y Bases de Datos (2011 …, 2011
12011
Juego serio digital basado en escape room para favorecer el desarrollo del pensamiento computacional
A Calderón, M Ruiz, N Hurtado, E Orta
Asociación de Enseñantes Universitarios de la Informática (AENUI), 2023
2023
Juego serio para la evaluación de competencias digitales en educación secundaria
A Calderón, M Ruiz, N Hurtado, E Orta, M García, N Gómez-Aguilar, ...
Asociación de Enseñantes Universitarios de la Informática (AENUI), 2023
2023
Gamification in IT Service Management: A Systematic Mapping Study
M Trinidad García, E Orta Cuevas, M Ruiz Carreira
MDPI, 2021
2021
Using Simulation to Aid Decision Making in Managing the Usability Evaluation Process
N Hurtado Rodríguez, M Ruiz Carreira, E Orta Cuevas, ...
Information and Software Technology, 57 (january 2015), 509-526., 2015
2015
Collaborative development of reusable educational resources for software engineering and information systems core subjects
E Orta, M Ruiz, N Hurtado, MT Garcia, JL Isla
International Journal of Teaching and Case Studies 3 (1), 35-46, 2011
2011
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Articles 1–20