Empathy in design scale: development and initial insights L Drouet, K Bongard-Blanchy, V Koenig, C Lallemand CHI Conference on Human Factors in Computing Systems Extended Abstracts, 1-7, 2022 | 12 | 2022 |
Physical Journey Maps: Staging Users’ Experiences to Increase Stakeholders’ Empathy towards Users C Lallemand, J Lauret, L Drouet CHI Conference on Human Factors in Computing Systems Extended Abstracts, 1-7, 2022 | 11 | 2022 |
Uncovering factors influencing railway passenger experiences through love and breakup declarations L Drouet, C Lallemand, V Koenig, F Viti, K Bongard-Blanchy Applied Ergonomics 111, 104030, 2023 | 1 | 2023 |
The EmpathiCH Workshop: Unraveling Empathy-Centric Design L Drouet, W Meijer, AA O'Kane, A Singh, T Wambsganss, A Mauri, ... Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing …, 2023 | 1 | 2023 |
Towards a mapping of empathic design methods L Drouet, FS Visser, B Pagán, C Lallemand DRS Conference 2024, 2024 | | 2024 |
Triggering Service Employees' Empathy through Design Methods L DROUET Unilu-University of Luxembourg [The Faculty of Humanities, Education and …, 2023 | | 2023 |
EMPATHICH'23: Proceedings of the 2nd Empathy-Centric Design Workshop H Verma, L Drouet, W Meijer, AA O'Kane, A Singh, T Wambsganss, ... ACM, 2023 | | 2023 |
Using Empathy-Centric Design in Industry: Reflections from the UX Researcher, the Client, and the Method Expert L Drouet, F Sleeswijk Visser, C Lallemand Proceedings of the 2nd Empathy-Centric Design Workshop, 1-9, 2023 | | 2023 |
The future of railway service design: a switch to co-design and empathy with customers L DROUET, C Lallemand, M Wengler the CER Essay series, 2023 | | 2023 |
The Measure of Empathy in Design: How Do We Trigger Empathy among Designers and Beyond? L Drouet, K Bongard-Blanchy, C Lallemand, V Koenig EMPATHICH’22: 1st workshop on empathy in design, 2022 | | 2022 |
The Measure of Empathy in Design: How Do We Trigger Empathy among Designers and Beyond? D Luce, BB Kerstin, L Carine, K Vincent EmpathiCH’22, CHI'22, 6, 2022 | | 2022 |