Customer satisfaction in the restaurant industry: an examination of the transaction‐specific model S Saad Andaleeb, C Conway Journal of services marketing 20 (1), 3-11, 2006 | 1385 | 2006 |
Service quality perceptions and patient satisfaction: a study of hospitals in a developing country SS Andaleeb Social science & medicine 52 (9), 1359-1370, 2001 | 1260 | 2001 |
An experimental investigation of satisfaction and commitment in marketing channels: the role of trust and dependence SS Andaleeb Journal of retailing 72 (1), 77-93, 1996 | 1150 | 1996 |
Determinants of customer satisfaction with hospitals: a managerial model SS Andaleeb International Journal of health care quality assurance 11 (6), 181-187, 1998 | 557 | 1998 |
Dependence relations and the moderating role of trust: implications for behavioral intentions in marketing channels SS Andaleeb International Journal of Research in Marketing 12 (2), 157-172, 1995 | 538 | 1995 |
The trust concept: research issues for channels of distribution SS Andaleeb Research in marketing 11 (1), 1-34, 1992 | 462 | 1992 |
Patient satisfaction with health services in Bangladesh SS Andaleeb, N Siddiqui, S Khandakar Health policy and planning 22 (4), 263-273, 2007 | 460 | 2007 |
Public and private hospitals in Bangladesh: service quality and predictors of hospital choice SS Andaleeb Health policy and planning 15 (1), 95-102, 2000 | 359 | 2000 |
Market segmentation, targeting, and positioning SS Andaleeb Strategic Marketing Management in Asia, 179-207, 2016 | 325 | 2016 |
Technical complexity and consumer knowledge as moderators of service quality evaluation in the automobile service industry SS Andaleeb, AK Basu Journal of retailing 70 (4), 367-381, 1994 | 277 | 1994 |
The effect of board's quality on performance: A study of Canadian firms F Adjaoud, D Zeghal, S Andaleeb Corporate Governance: An International Review 15 (4), 623-635, 2007 | 275 | 2007 |
Usage of academic libraries: The role of service quality, resources, and user characteristics PL Simmonds, SS Andaleeb Graduate School of Library and Information Science. University of Illinois …, 2001 | 268 | 2001 |
Explaining user satisfaction with academic libraries: strategic implications SS Andaleeb, PL Simmonds College & Research Libraries 59 (2), 156-167, 1998 | 247 | 1998 |
Factors influencing customer trust in salespersons in a developing country SS Andaleeb, SF Anwar Journal of International Marketing 4 (4), 35-52, 1996 | 211 | 1996 |
Satisfaction with food services: Insights from a college cafeteria SS Andaleeb, A Caskey Journal of Foodservice Business Research 10 (2), 51-65, 2007 | 158 | 2007 |
Reforming innercity bus transportation in a developing country: A passenger-driven model SS Andaleeb, M Haq, RI Ahmed Journal of Public Transportation 10 (1), 1-25, 2007 | 127 | 2007 |
Service quality in public and private hospitals in urban Bangladesh: a comparative study SS Andaleeb Health Policy 53 (1), 25-37, 2000 | 98 | 2000 |
Explaining blood donation: the trust factor SS Andaleeb, AK Basu Marketing Health Services 15 (1), 42, 1995 | 96 | 1995 |
A model of customer-centric banking practices for corporate clients in Bangladesh SS Andaleeb, M Rashid, QA Rahman International Journal of Bank Marketing 34 (4), 458-475, 2016 | 94 | 2016 |
An examination of the effects of adaptive selling behavior and customer orientation on performance of pharmaceutical salespeople in an emerging market A Kara, SS Andaleeb, M Turan, S Cabuk Journal of Medical Marketing 13 (2), 102-114, 2013 | 64 | 2013 |