| Reference utility of social networking sites: options and functionality H Steiner Library Hi Tech News 26 (5/6), 4-6, 2009 | 77 | 2009 |
| The past, present, and possibilities of commons in the academic library HM Steiner, RP Holley The Reference Librarian 50 (4), 309-332, 2009 | 59 | 2009 |
| Fostering library as a place for distance students: Best practices from two universities B Coonin, BF Williams, H Steiner Internet Reference Services Quarterly 16 (4), 149-158, 2011 | 29 | 2011 |
| Library-authored web content and the need for content strategy C McDonald, H Burkhardt Information Technology and Libraries 38 (3), 8-21, 2019 | 19 | 2019 |
| Bridging physical and virtual reference with virtual research consultations H Steiner Reference Services Review 39 (3), 439-450, 2011 | 17 | 2011 |
| Web content strategy in practice within academic libraries C McDonald, H Burkhardt Information Technology and Libraries 40 (1), 2021 | 15 | 2021 |
| Livening virtual reference with screencasting and screen sharing HM Steiner Library Hi Tech News 27 (4/5), 9-11, 2010 | 12 | 2010 |
| Diving into distance learning librarianship: Tips and advice for new and seasoned professionals RE Cannady, B Fagerheim, BF Williams, H Steiner College & Research Libraries News 74 (5), 254-261, 2013 | 9 | 2013 |
| Embracing a customer service mindset: A fresh examination of services for distance learners H Steiner Journal of library & information services in distance learning 7 (1-2), 156-168, 2013 | 5 | 2013 |
| The approachable reference desk: How Norwich University Kreitzberg Library’s desk got a new look D Ahlers, H Steiner College & research libraries news 73 (2), 70-73, 2012 | 4 | 2012 |
| Making the most of teachable moments: Livening and enhancing the virtual reference experience H Steiner | 3 | 2013 |
| The UX Moment: A Weave Digital Panel, Part One P Coco, M Reidsma Weave: Journal of Library User Experience 1 (2), 2015 | 1 | 2015 |
| Integrated and holistic project assessment for a library website redesign H Burkhardt | | 2022 |
| Web Content Strategy in Academic Libraries: Methods and Maturity C McDonald, H Burkhardt portal: Libraries and the Academy 22 (4), 995-1033, 2022 | | 2022 |
| Practicing intentionality in team and project work R Vacek, H Burkhardt | | 2019 |
| User Experience in Libraries: Applying Ethnography and Human-Centered Design H Steiner Burkhardt Weave: Journal of Library User Experience 1 (5), 2016 | | 2016 |
| iPad Labs: Ultimate Substitute or Colossal Headache? H Steiner Burkhardt | | 2014 |
| The Quarterly Interview: Heidi Steiner Burkhardt H Steiner Burkhardt LOEX Quarterly 41 (2), 5, 2014 | | 2014 |
| Student and Student Chapter Outreach Committee (SASCO) Progress Report H Steiner ALA, NMRT, 2011 | | 2011 |
Courtney McDonaldAssociate Professor, University of Colorado BoulderBestätigte E-Mail-Adresse bei colorado.edu
