Follow
Michael Ottenbacher
Michael Ottenbacher
Heilbronn University of Applied Sciences
Verified email at hs-heilbronn.de
Title
Cited by
Cited by
Year
How to develop successful hospitality innovation
M Ottenbacher, J Gnoth
Cornell hotel and restaurant administration quarterly 46 (2), 205-222, 2005
6992005
Innovation management in the hospitality industry: different strategies for achieving success
MC Ottenbacher
Journal of hospitality & tourism research 31 (4), 431-454, 2007
4462007
The innovation development process of Michelin‐starred chefs
M Ottenbacher, RJ Harrington
International Journal of Contemporary Hospitality Management 19 (6), 444-460, 2007
3802007
Culinary tourism—A case study of the gastronomic capital
RJ Harrington, MC Ottenbacher
Journal of Culinary Science & Technology 8 (1), 14-32, 2010
3122010
Identifying determinants of success in development of new high‐contact services: Insights from the hospitality industry
M Ottenbacher, J Gnoth, P Jones
International Journal of Service industry management, 2006
2142006
Defining the hospitality discipline: a discussion of pedagogical and research implications
M Ottenbacher, R Harrington, HG Parsa
Journal of hospitality & tourism research 33 (3), 263-283, 2009
2102009
The impact of transformational, transactional and non-leadership styles on employee job satisfaction in the German hospitality industry
K Rothfelder, MC Ottenbacher, RJ Harrington
Tourism and Hospitality Research 12 (4), 201-214, 2012
2002012
The product innovation process of quick‐service restaurant chains
MC Ottenbacher, RJ Harrington
International Journal of Contemporary Hospitality Management 21 (5), 523-541, 2009
1932009
Fine-dining restaurant selection: Direct and moderating effects of customer attributes
RJ Harrington, MC Ottenbacher, KW Kendall
Journal of foodservice business research 14 (3), 272-289, 2011
1872011
A case study of a culinary tourism campaign in Germany: Implications for strategy making and successful implementation
MC Ottenbacher, RJ Harrington
Journal of Hospitality & Tourism Research 37 (1), 3-28, 2013
1712013
Strategies for achieving success for innovative versus incremental new services
MC Ottenbacher, RJ Harrington
Journal of Services Marketing, 2010
1572010
Strategic management: An analysis of its representation and focus in recent hospitality research
R J. Harrington, M C. Ottenbacher
International Journal of Contemporary Hospitality Management 23 (4), 439-462, 2011
1352011
Generation Y consumers: Key restaurant attributes affecting positive and negative experiences
RJ Harrington, MC Ottenbacher, A Staggs, FA Powell
Journal of Hospitality & Tourism Research 36 (4), 431-449, 2012
1322012
An investigation of the factors affecting innovation performance in chain and independent hotels
M Ottenbacher, V Shaw, A Lockwood
Journal of Quality Assurance in Hospitality & Tourism 6 (3-4), 113-128, 2006
1302006
Institutional, cultural and contextual factors: Potential drivers of the culinary innovation process
MC Ottenbacher, RJ Harrington
Tourism and Hospitality Research 9 (3), 235-249, 2009
1002009
QSR choice: Key restaurant attributes and the roles of gender, age and dining frequency
RJ Harrington, MC Ottenbacher, KA Way
Journal of quality assurance in hospitality & tourism 14 (1), 81-100, 2013
942013
The culinary innovation process: A study of Michelin-starred chefs
M Ottenbacher, RJ Harrington
Journal of Culinary Science & Technology 5 (4), 9-35, 2007
922007
Strategic management research in hospitality and tourism: past, present and future
R J. Harrington, P K. Chathoth, M Ottenbacher, L Altinay
International Journal of Contemporary Hospitality Management 26 (5), 778-808, 2014
822014
Managing the culinary innovation process: The case of new product development
RJ Harrington, MC Ottenbacher
Journal of Culinary Science & Technology 11 (1), 4-18, 2013
782013
Complaint management in hospitality organizations: The role of empowerment and other service recovery attributes impacting loyalty and satisfaction
GCA Ogbeide, S Böser, RJ Harrinton, MC Ottenbacher
Tourism and Hospitality Research 17 (2), 204-216, 2017
622017
The system can't perform the operation now. Try again later.
Articles 1–20