| Service quality, trust, specific asset investment, and expertise: Direct and indirect effects in a satisfaction-loyalty framework JS Chiou, C Droge Journal of the academy of marketing science 34 (4), 613-627, 2006 | 1149 | 2006 |
| The antecedents of consumers’ loyalty toward Internet service providers JS Chiou Information & Management 41 (6), 685-695, 2004 | 710 | 2004 |
| Does customer knowledge affect how loyalty is formed? JS Chiou, C Droge, S Hanvanich Journal of Service Research 5 (2), 113-124, 2002 | 582 | 2002 |
| Should a company have message boards on its web sites? JS Chiou, C Cheng Journal of interactive marketing 17 (3), 50-61, 2003 | 501 | 2003 |
| How much can you trust online information? Cues for perceived trustworthiness of consumer-generated online information LY Pan, JS Chiou Journal of interactive marketing 25 (2), 67-74, 2011 | 493 | 2011 |
| The antecedents of music piracy attitudes and intentions JS Chiou, C Huang, H Lee Journal of Business Ethics 57, 161-174, 2005 | 463 | 2005 |
| The effects of attitude, subjective norm, and perceived behavioral control on consumers’ purchase intentions: The moderating effects of product knowledge and attention to … JS Chiou Proc. Natl. Sci. Counc. ROC (C) 9 (2), 298-308, 1998 | 367 | 1998 |
| The effect of franchisors’ communication, service assistance, and competitive advantage on franchisees’ intentions to remain in the franchise system JS Chiou, CH Hsieh, CH Yang Journal of small business management 42 (1), 19-36, 2004 | 348 | 2004 |
| Horizontal and vertical individualism and collectivism among college students in the United States, Taiwan, and Argentina JS Chiou The Journal of Social Psychology 141 (5), 667-678, 2001 | 268 | 2001 |
| A cross‐cultural assessment of the satisfaction formation process RA Spreng, J Chiou European journal of marketing 36 (7/8), 829-839, 2002 | 257 | 2002 |
| The antecedents of online financial service adoption: the impact of physical banking services on Internet banking acceptance JS Chiou, CC Shen Behaviour & Information Technology 31 (9), 859-871, 2012 | 205 | 2012 |
| Effective marketing communication via social networking site: The moderating role of the social tie GCC Shen, JS Chiou, CH Hsiao, CH Wang, HN Li Journal of Business Research 69 (6), 2265-2270, 2016 | 201 | 2016 |
| The effects of satisfaction, opportunism, and asset specificity on consumers' loyalty intention toward internet portal sites JS Chiou, CC Shen International Journal of Service Industry Management 17 (1), 7-22, 2006 | 183 | 2006 |
| The impact of perceived ease of use on Internet service adoption: The moderating effects of temporal distance and perceived risk CC Shen, JS Chiou Computers in human behavior 26 (1), 42-50, 2010 | 174 | 2010 |
| Antecedents of internet retailing loyalty: differences between heavy versus light shoppers JS Chiou, LY Pan Journal of business and psychology 24, 327-339, 2009 | 171 | 2009 |
| The effects of a player’s network centrality on resource accessibility, game enjoyment, and continuance intention: A study on online gaming communities CC Hsiao, JS Chiou Electronic Commerce Research and Applications 11 (1), 75-84, 2012 | 124 | 2012 |
| The effect of social capital on community loyalty in a virtual community: Test of a tripartite-process model CC Hsiao, JS Chiou Decision Support Systems 54 (1), 750-757, 2012 | 115 | 2012 |
| The impact of online community position on online game continuance intention: Do game knowledge and community size matter? CC Hsiao, JS Chiou Information & management 49 (6), 292-300, 2012 | 114 | 2012 |
| The effect of community identification on attitude and intention toward a blogging community CC Shen, JS Chiou Internet Research 19 (4), 393-407, 2009 | 113 | 2009 |
| Antecedents of Taiwanese adolescents' purchase intention toward the merchandise of a celebrity: The moderating effect of celebrity adoration JS Chiou, C Huang, M Chuang The Journal of social psychology 145 (3), 317-334, 2005 | 113 | 2005 |
